Deputy Manager (Business Development) / Bancassurance Division

Job Benefits

• Bảo hiểm theo quy định
• Du Lịch
• Phụ cấp
• Xe đưa đón
• Thưởng
• Chăm sóc sức khỏe
• Đào tạo
• Tăng lương
• Phụ cấp thâm niên
• Chế độ nghỉ phép

Job Description

* Purpose:

• Achieve Company’s turnover target
• Service all assigned Company’s clients
• Attend to enquiries from Company’s clients on new business, renewal and provide prompt and efficient service to all clients
• To develop new business

* Context

• All classes of insurance business in Vietnam

* Dimension

• GWP, UW profit, Loss ratio

* Key ouputs

1. Business development:

• Target new business partners
• To plan proactively and take action on new business opportunity
• To bring MSIG products to new clients and businesses, taking key role in maintain relationship and taking care of client for the purpose of business development
• To bring actively new ideas to business development and to engage in decision making to get final result
• To plan, design and carry out marketing activities and sales supporting activities for Bancassurance products
• To carry out product development for Bancassurance channel

2. Client Service:

• To review renewal list for timely reminders to clients
• To offer quotations for clients
• To issue insurance policies
• To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
• To organize risk management seminars for existing clients
• To execute risk survey at client’s site as basic for offering quotation

3. Outstanding/Unclear Premium:

• To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely

4. Business Administration:

• To manage and control date to date operation of the team
• To instruct, coach & supervise subordinate, nominees in daily work to ensure team result
• To provide and maintain, on an ongoing basis, a daily/weekly/monthly/quarterly/half-year/annual sales report, figures, forecasting & any records which may be required by company and to keep up to date records of sales and performance
• Report any unusual problems to direct management

5. With concerned departments:

• To cooperate with Claims Division:
• to settle the claim smoothly for customers in compliance with the company’s procedure
• to follow up any pending claim cases
• to organize risk/claim management seminars, risk survey at client’s site
• To coordinate with Underwriting Division
• to follow up with Business Processing Section for operation matters
• to design products for Bancassurance channel
• to work closely with Underwriting Section for quotation and coverage
• to cooperate with Loss Control Engineer to make risk survey at client’s site
• To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company

6. Others:

• To update the market trends directly influenced on Company’s business activities
• To report any unusual problems if any
• To execute other office work as required by the Company
• To provide training to bank staffs and to the Bancassurance team

* Key performance indicators:

• Turnover target
• Renewal ratio
• Credit control
• Customer satisfaction

Job Requirements

* Qualifications

• University Graduation
• English fluency.

* Skills/Knowledge:

• Strong marketing sense
• Clearly understand working procedure & flow chart
• Well know all insurance products and be able to explain to clients their coverage
• Be highly aware of requirement to be professional to provide high quality service to clients

* Experiences

• Marketing and sales background

COMPETENCIES:

• Applying Technical knowledge
• Being Ethical and Compliant
• Collaborative Relationships
• Communicating with impact
• Customer Focus
• Developing Self, Direct reports and Others
• Driving Results
• Managing Execution
• Problem Solving