Banking Specialist

Job Benefits

• Bảo hiểm theo quy định
• Du Lịch
• Phụ cấp
• Xe đưa đón
• Thưởng
• Chăm sóc sức khỏe
• Đào tạo
• Tăng lương
• Phụ cấp thâm niên
• Chế độ nghỉ phép

Job Description

• Assist with ACH and Wire Transfer Requests including pre-note actions with TPM Group
• Work with Payroll team to coordinate payroll deductions, corrections, updates, and changes.
• Respond to telephone requests for information regarding general and specific inquiries concerning chargebacks, returns, checks, gift cards.
• Analyze and dispute claims and chargeback inputs in a timely and effective manner. Partners closely with the call center representatives, other dispute processing analyst, clients, and cardholders while maintaining awareness of the network processing time frames, regulations, and processing changes.
• Ensure that all card disputes and chargeback matters are dealt effectively and timely including case review / investigation-which may include contacting chargeback processing, processing of financial adjustments to cardholder accounts, maintaining spreadsheets and preparing client / cardholder correspondence.
• Comply with EFT network operating rules and regulations for EBT, debit and credit and NACHAperforming day to day operations.
• Review, analyze and monitor risk management and fraud research reports to determine suspicious card activities on EFT activity cards or accounts to minimize loss exposure with Asset Protection.
• Balance, reconcile and prepare general and subsidiary ledger accounts including assisting in resolving out of balance conditions.
• Reconcile, perform research to answer routine inquiries from internal and external customers.
• Prepare journal entries.
• Perform other duties and special projects as assigned.

Job Requirements

* Education and experience:

• Bachelor Degree
• At least 3 years experience in the same or relevant position

* Knowledge:

• General knowledge of accounting principles, understanding both sides of entries and the impact on financial statements.
• Reconciliations
• Intermediate to Advanced abilities in Excel, with solid proficiency in Microsoft Office.